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Standard tickets are fully flexible and can be moved up to 48 hours in advance of the booking time. You can do this yourself via the "manage my booking" button on your confirmation email. For changes or cancellations to bookings less than 48 hours away (or for tickets purchased within the 48-hour period), tickets cannot be rescheduled, and you will not be entitled to a refund or any compensation. We cannot issue refunds or allow rescheduling for non-arrivals. Special packages relating to large groups; such as kids birthday parties, schools and other larger events have additional terms relating to cancellation and refunds. Please see the “parties & packages” tab.. can i have arabice version of this