See something off?
Send it to us.
Suspicious sellers, fake websites, inflated resale, sketchy listings. The faster you report it, the faster we can act. You do not have to have bought anything to report something.
What to report
If it feels like black market, it probably is.
Suspicious websites
Pretending to be webook.com or an event organizer, including lookalike domains.
Social media sellers
Offering tickets through Instagram, X, TikTok, Snapchat, or Facebook.
WhatsApp, Telegram, or DM sellers
With "guaranteed" tickets, presale access, or VIP upgrades.
Inflated resale
On third-party platforms that are not authorized to sell the event.
Anyone asking for payment outside webook.com
Including bank transfer, crypto, or gift cards.
Fake screenshots or "transfer later" promises
In place of a real ticket.
Phishing messages
Asking for OTPs, ID photos, or webook.com login details.
Anything you saw
Even if you did not buy anything. Pattern data helps us act on the next attempt.
The form
Tell us what you saw.
The more detail you can share, the more useful it is. Identifying information is optional. We will only contact you if we need more information.
Heads-up
If you already paid a suspicious seller, scroll down to "Already paid?" before doing anything else.
After you submit
What happens next.
Review
Every report reaches the Trust & Safety team. We log it, classify it, and route it to the right workflow.
Investigate
We cross-check the details against monitoring data, prior reports, and known patterns of black market activity.
Act
Outcomes can include takedown requests, account action, partner escalation, or warnings to other fans.
Follow up
If we need more information, we will reach out. For privacy and operational reasons, we do not publish case-by-case results.
Setting expectations
What we will not do.
xPromise refunds. Recovery depends on your bank, payment provider, and the facts of the case.
xGuarantee every report leads to removal. Some reports add to a pattern that triggers action later.
xShare case details publicly. Doing so would help bad actors avoid our detection methods.
If you already paid
Act in the next hour, not the next day.
If you already paid a suspicious seller, time matters. Most payment providers can stop or reverse a transaction faster than they can recover one.
- Contact your bank or payment provider and tell them you may have been scammed.
- Stop all communication with the seller. Do not share any additional information.
- Keep every message, receipt, and screenshot for the dispute.
- Submit a report here so we can act on the seller and the pattern.
Privacy
Your data is handled by the Trust & Safety team.
Personal information is optional. If you provide it, we use it only to review the case and follow up if needed. See the Privacy Policy for details.
Consent
By submitting, you agree to investigation use.
Submitting a report means you agree that webook.com may use the information to review, investigate, and act against suspected black market activity.
Questions
Common reporting questions.
No. Personal information is optional. Adding it helps us follow up if we need more context, but anonymous reports are still useful.
One report can protect a thousand fans
If you saw it, send it.
Trust & Safety reads every report. Even the small signals stack up.