Luca Park

ENTRY & EXIT

- Children below the age of 6 years are not allowed to enter The Groves & Luca Park

- Children entering LucaPark that are 6-12 years of age must be accompanied by an adult and supervised at all times.

- Guests with dogs must enter through the designated Luca Park Gate.

- Dogs are not allowed to enter The Groves

- Guests entering Luca Park from The Groves with General Access will be required to purchase a Luca Park ticket to enter Luca Park.

- All payments for Luca Park are made at Luca Park reception. - Luca Park entrance is limited to human guests and their pet dogs.

- Visit Luca Park page on The Groves App for latest updates on prices, timings and terms.

- Luca Park guests who arrive with their dogs and wish to enter The Groves must purchase a General Access ticket and enter through The Groves Main Gate. Dogs are not allowed to enter The Groves.

HEALTH

- All dogs must have a valid health card

- All dogs will undergo a quick health assessment to ensure the dogs do not carry any diseases including X Ray Check, Behavioral Screening, Tooth & Gums inspection.

- Luca Park can provide deworming pills, if required.

- Dogs must not have had or been exposed to any contagious or communicable illnesses within the 30 days prior to their arrival and if there’s any signs of vomiting, coughing, gagging, sneezing, runny nose, inflamed/red eyes or diarrhea, Luca Park reserves the right to deny entry.

- We cannot admit any pet with stitches, bandages, a cast, head cone, or splints.

- Only vaccinated dogs are allowed to enter the park.

- Dogs without proper vaccination records will be denied entry.

- Dog owners are required to notify us of any significant health issues and/or any changes in your pet’s recent behavior or routine.

- Dog owners are required to provide a full medical history on their pets.

BEHAVIOUR - All dogs need to undergo a behavior and temperament assessment, and Luca Park reserves the right to deny entry to any dogs that show signs of behavior that is likely to disrupt the harmony.

- If your dog starts to display unacceptable behavior while with us, we will take him or her out of the general play area for some time-out.

- Female dogs in their seasonal period are not allowed to enter to prevent potential fights between male dogs.

GENERAL RULES FOR LUCAPARK

- All dogs must have a collar name tag

- Choke, pinch or prong collars and any sort of chains are not permitted. Harnesses are OK.

- Big Dogs must wear muzzles to enter the park. If visitors do not have a muzzle, Luca Park can offer muzzles for purchase.

- Owners are responsible for their dogs and any damage or injuries caused.

- Keep your dog on a leash until inside the designated off-leash area.

- Be considerate of other visitors and their pets to ensure an enjoyable experience for all.

- Smoking is prohibited within Luca Park to maintain a clean and safe environment.

- Dogs showing signs of aggression will need to be removed or wear a muzzle.

- Dogs must be free of fleas and ticks to prevent infections.

- Always stay within sight of your dog to ensure their safety and the safety of others.

- Always enter and exit using appropriate gates. - Unaltered/Unspayed or Not Neutered dogs may not be permitted.

- All dog owners must be at least 16 years of age - Puppies under 4 months are not allowed to enter.

- Persistent barking of dogs should be addressed to maintain a calm environment.

- Shared dog toys must be approved by Luca Park staff to avoid disputes.

- Banned Breeds include: Pitbulls (all kinds), American Staffordshire terrier, All kinds of Pitbull Japanese Tosa (Tosalnu; Tosa Fighting Dog), Cane Corso, American Bully, Wolf Dog Hybrid (Any dog mixed with a wolf), Brazilian Fighting Dog (Fila Brasileino, Brazilian Mastiff), Argentinian Fighting Dog (DogoArgentino, Argentinian Mastiff) GROOMING

- All our grooming facilities are available to all dogs with valid annual vaccinations.

- Luca Park does not take responsibility for any injury, allergic reaction or illness sustained during grooming.

- Banned Breeds and pets with aggression issues must wear a muzzle when they arrive for grooming.

- The welfare of your dog remains your responsibility during the grooming process. Any conditions of your dog must be communicated beforehand to the Luca Park staff.

- Please note that severely matted dogs may not necessarily end up looking the way you want them to at the end of the grooming session. The groomer will contact you if matting is severe and discuss options.

- Non-Member dogs will rest in our grooming cubicles after the grooming treatment until you arrive for collection.