Riyadh Helicopter Tour

1. General

These Terms and Conditions govern all helicopter flights operated by [THC] (“the Operator”). By booking or participating in a flight, the client (“Passenger” or “Client”) agrees to these Terms and Conditions.

2. Booking and Confirmation

All bookings are subject to availability and confirmation by the Operator.

Full payment as specified must be received during the booking process.

Booking confirmation will be provided by email.

The Operator reserves the right to reject bookings at its discretion.

3. Passenger Identification

Passengers must present valid government-issued photo identification before boarding.

The name on the booking must match the ID presented.

The Operator reserves the right to deny boarding if identification requirements are not met.

4. Weight and Seating

Accurate passenger body weights must be provided at booking.

For safety and aircraft balance, passengers may be weighed upon check-in.

The Operator reserves the right to adjust seating arrangements or reassign flights to maintain safe weight distribution.

Maximum allowable passenger weight is 120 kg / 265 lbs.

Infants below 3 years old are not allowed to be on board.

5. Check-In and Boarding

Passengers must check in [60 minutes] before the scheduled flight time.

Late arrivals may result in cancellation without refund.

Boarding closes [30 minutes] before departure.

6. Service Disclaimer and Limitations

THC shall not be held responsible for any delays, missed connections, no-shows, missed helicopter departures, or missed onward flights occurring before or after the helicopter service, where such disruptions are caused by delays in the client's commercial flight arrival or any other disruption outside THC's operational control.

7. Weather and Operational Conditions

All flights are subject to weather conditions, air traffic control, and operational considerations.

The Operator reserves the right to cancel, delay, or reroute flights for safety reasons or due to unforeseen circumstances.

If a flight is cancelled due to weather or operational reasons, the Operator will offer:

• A rescheduled flight at no additional cost; or

• A full refund (if rescheduling is not possible); or

• An alternative mode of transportation will be provided at [XXX SAR] of the ticket price, and the remaining amount will be refunded.

8. Passenger Cancellation, No-Show & Refunds

Client Cancellations: [To be defined].

Operator Cancellations: [To be defined].

9. Dangerous and Prohibited Items

9.1 General

The Service is a cabin baggage only service. The Helicopter & Jet Company does not accept, carry or handle hold baggage or cargo of any kind, and does not accept dangerous goods as cargo on any flight.

You must not take, or permit to be taken, onto the Aircraft any dangerous or prohibited item, whether carried on your person or in your cabin baggage.

You must remove from your baggage any item whose presence may affect the safety or security of the Aircraft or of any person on board.

9.2 Articles Not Permitted as Carry-On Baggage

The following are examples of dangerous and prohibited articles which must not be carried in cabin baggage. As the Aircraft has no hold and no alternative stowage exists, these items are not carried on any THC flight:

1. Blades

2. Fireworks

3. Ice skates

4. Baseball bats

5. Nail accessories (scissors, clippers and files)

6. Meat cleavers

7. Knives

8. Scissors

This list is provided by way of example and is not exhaustive.

9.3 Power Banks (Portable Chargers)

Power banks may be carried only in accordance with the following conditions:

• Maximum two (2) power banks per Guest.

• Must be carried in cabin baggage only.

• Must not be recharged on board.

• It is recommended that devices are not charged during flight.

• Terminals must be protected against short circuit.

• Each power bank must not exceed 100 Wh.

9.4 Damaged, Defective or Recalled Batteries

Damaged, defective or recalled batteries and power banks are prohibited in all baggage, without exception.

9.5 Non-Compliance

Where a prohibited item is found, THC may take any action it considers appropriate, including refusing to carry the item, refusing carriage of the Guest, cancelling the Booking without refund, and reporting the matter to the competent authorities.

9.6 Scope and References

This Article is provided for guidance only. Guests must also comply with the requirements of the operator and with all applicable regulations in force at the time of travel.

Reference: IATA DGR Table 2.3.A | ICAO Doc 9284

10. Liability and Insurance

The Operator holds all required air operator certifications and liability insurance as mandated by [Regulatory Authority – GACA - General Authority of Civil Aviation].

Liability is limited to the extent permitted by applicable aviation laws and conventions.

The Operator shall not be liable for:

• Personal injury or property damage caused by passenger negligence;

• Loss or damage to personal belongings;

• Indirect or consequential losses (including missed connections or events).

11. Privacy Policy

Personal data collected during booking is used solely for processing reservations, ensuring safety, and complying with aviation regulations.

Data is handled in accordance with [Personal Data Protection Law by SADAIA].

12. Force Majeure

The Operator shall not be held liable for cancellations, delays, or changes caused by events beyond its reasonable control, including but not limited to weather, natural disasters, airspace restrictions, political unrest, pandemics, or mechanical issues.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of [The Kingdom of Saudi Arabia]. Any disputes arising from or in connection with the flight shall be subject to the exclusive jurisdiction of the courts of [The Kingdom of Saudi Arabia].

14. Acceptance

By confirming the booking or participating in the flight, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.

Instructions

Passengers Arriving at Jeddah Airport

• Walk-in passengers proceed to the Al Tanfeethi Lounge at Jeddah Airport to be checked in for their helicopter flights.

• Domestic and international passengers proceed to the Al Tanfeethi representative upon disembarkation from the aircraft at the gate.

• The Al Tanfeethi representative guides passengers to the Al Tanfeethi Lounge, where they complete security checks, finalize flight arrangements, and wait for their helicopter flight.

• Al Tanfeethi transports passengers from the Al Tanfeethi Lounge to the private aviation terminal by car.

Passengers Departing from Makkah

• Passengers proceed to the Clock Tower (Floor [XXX]), where a representative escorts them to the lounge and provides a safety briefing before their flight to Jeddah.

• Upon arrival at the private aviation terminal (SPA), Al Tanfeethi staff meet the passengers at the helicopter area and transport them to the Al Tanfeethi Lounge, where they complete check-in and security procedures for their onward flights, or exit if no connecting flights are scheduled.