Le grand hotel

Instructions and Entry Terms for Horror Experiences The experience is not suitable for the following groups: Pregnant women Individuals suffering from: Heart conditions Epilepsy High blood pressure Panic attacks Asthma or chronic illnesses Claustrophobia Sensitivity to flickering lights, fog, or loud sounds Children under 12 years old (Entry is only allowed with parental consent and full responsibility) Acknowledgment & Disclaimer Your entry constitutes acknowledgment that you understand the nature of the experience and accept the possibility of encountering both expected and unexpected surprises. The experience may include interactive elements with performers. In some cases, performers may be allowed to make physical contact with guests, and this will be communicated prior to entry. The organizers are not responsible for any injuries resulting from collisions, slipping, or shoving during the experience. General Rules & Expected Conduct Full adherence to staff instructions and public decency rules is required. Strictly prohibited: Touching performers, props, or other guests Photography or video recording Running, pushing, or pulling Smoking, vaping, or using open flames Bringing sharp or dangerous objects Management is not responsible for any lost or damaged belongings. In Case of Emergency Follow staff instructions and exit calmly through designated emergency exits. Media Notice Guests may be photographed or filmed during the experience. By entering, you consent to the use of your image for promotional purposes across social media platforms and media channels. Refund Policy Tickets are non-refundable under any circumstances.